Would you like to avoid giving the impression that you lack self-confidence and authority with your words? Avoid the next ten in a wide arc and your performance will immediately be more grounded and sovereign. Because if you think that self-doubt can only be seen in facial expressions and that it can be hidden behind an e-mail, you are deeply mistaken. And that's why you don't need to know how to read between the lines, because everything is beautifully black and white.
Even a single male word can reveal a level of self-confidence and so in no time he shows 'where the dog is praying'. They exist triggers, which, especially in a business environment, indicate what position you have taken. This is not always the case, but these words are usually from you or your interlocutor put in a bad light and indicate that you are not completely sure of yourself when inquiring about a product, service, business or contract. Therefore, avoid the following ten like the devil of the cross, as they tend to take authority.
1. Maybe
Be careful when using the word "maybe." No one is asking you to solve world hunger or stop the storms of war. But when you say that you "might" finish the report, you are implying that you will you are not capable to do that you do not know how to allocate your time or that you do not know how to prioritize your tasks.
2. I intend to
It is best to remove this word from the business e-mail vocabulary, because every time you say that you are going to do something or that you are going to attend a meeting, the message spend uncertainty and negative connotation. Be decisive. Accept or reject and stop doubting.
3. Usually
This word betrays you in the sense that you either don't know or you are not armed with all the facts. If you say that your boss is usually late or that they usually reject your suggestions, you can come across as exaggerating, hiding the truth, or distorting the real picture.
4. I suspect or I suppose
If you are not Sherlock Holmes, then leave the hunches and assumptions to the detectives, but rather yourself say bob bob. Back up your point with facts and say you know, not just hunch, that the deal will fall through.
5. Impossible
With the word "impossible" you are digging your own business grave. Cross her out of your dictionary and don't flaunt her trust in you so easily. Point out why something is difficult to do or say you disagree with the process. But don't tire people out by saying something is impossible. Because as Mandela said: "Many things seem impossible until they happen."
6. Worried
We all falter under the weight of the burden sometimes, but if you confide your problems to the one on the other side of the computer via e-mail, it will be in his eyes chipped away at some of your credibility and abilities. Of course, express your concern, your reservations, but at the same time cushion them with a solution.
7. Confused
Confusion and "chaos theory" go hand in hand "butterfly effect", as any additional confusion only deepens the confusion. Say what's bothering you and dispel the shadows by asking a question. Simply being confused will create the impression that you either don't understand the subject or are confused in general. Because there are no stupid questions, only stupid answers, so be brave.
8. Necessary
We all have our needs, but when delegating or giving instructions, avoid the word "necessary". Do not say that it is necessary for someone to do something or to come to work earlier. Be more direct, because constantly 'needing' something, it melts your authority like last year's snow.
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9. Embarrassment
Do not walk in the clear and do not show that you are embarrassed, because this kind of awkwardness of the situation signals that you are wandering in the dark, which in cases business correspondence mostly it is not true, because you are not solving moral-ethical dilemmas.
10. Probably
There are few people who can predict the future in the business world, so forget about this word in communication, because sooner or later you will cost of credibility. "Probably" has nothing good written in the cards, and in the glass ball we see that it only brings a rash of confidence.
