As in any profession, there are many secrets hidden in the hotel industry that only the employees know.
Which 10 secrets are we revealing this time that hoteliers wouldn't otherwise trust you with?
Online booking providers cut their share of the pie.
Websites such as Booking receive up to 30 percent of the accommodation reservation amount. We recommend that you contact the hotel directly and try to get a few percent cheaper offer.
Do not expect a discount in chain hotels.
Independent, family-run hotels can be negotiated on price, while most hotel chains are reluctant to do so.
Give the maids time.
If, for one reason or another, you arrived at the hotel 3 hours before your scheduled check-in time, it is not unusual for your room to not be ready yet. We suggest that you have a coffee at the reception and wait in peace for the maids to do their work.
Ask in person for a better room.
If you are not satisfied with your accommodation and would like a more spacious room, do not express this when you are around other hotel guests.
Ask about excursions at the reception.
Travel agencies often convince their customers to go on overpriced tours with them. For information about the latter, please ask the receptionists, who will introduce you to more favorable offers.
We all lie.
The boss often asks us to hide the truth. If the elevator breaks down in the hotel, and the receptionist tells you that it will be fixed by tomorrow, this does not mean that it will actually be the case.
Do not make phone calls during check-out and check-in.
Between 9 a.m. and 1 p.m., check-outs and check-ins of guests usually take place in hotels, so it quickly gets crowded. Staff are very busy during this time, so please do not disturb them with calls with special requests.
Take hotel soap.
The soaps, shampoos and lotions that await you in your room are there for a reason. The hotel staff wants you to take them with you and take the hotel logo out into the world.
Employees treat you as you treat them.
When talking to receptionists, you must not forget that they are people too. Most hotel staff will always do their best to help you.
Everything can be arranged.
If your hotel offers both a hot buffet and a continental breakfast, then it's hard to find a reason why you can't have a hot breakfast delivered to your room. Hotel staff will rarely refuse you such a request.
