Thanks to the virtual keyboard of smartphones and the possibility of several people participating in a conversation at the same time, texting is the most popular way of mobile communication among the youth of Generation Y. If texting is the most used function of mobile phones among young people, then why are managers annoyed with young Gen Y employees who do not pick up the phone? They gave 5 reasonable reasons for not answering calls.
The real reason why the millennial generation respectively generation Y does not advertise on phone calls, it is because, in their opinion, calls are unproductive. More precisely: phone calls are…
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1. Disturbing
A phone call can disrupt work flow and divert attention away from work. And messages allow young people to respond to them as they jump from one completed task to another.
2. Conceited
The person on the other end of the phone expects you to immediately let go of work and focus on their tasks. At least this is what the representatives of generation Y assume, who prefer passive communication that does not take place in real time, i.e. correspondence.
3. Unnecessary
Writing messages or emails forces you to think about how you articulate your thoughts. In this way, we communicate the most important information more effectively.
4. Inefficient
Missed calls and chasing a more suitable moment to make a call can be stressful, while 90 % of all received SMS messages are read in the first 3 minutes.
5. Long lasting
Experts say that an initially intended 5-minute phone call can quickly stretch into a 23-minute one after all the initial greetings, small talk and goodbyes. When typing and reading messages, we avoid the unnecessary exchange of irrelevant information and focus on the essence of the message.
