"No" is a pretty scary word (after all, the Japanese don't even have it in their dictionary!) because it has as many potential side effects as some antidepressants. No wonder we avoid it like the devil of the cross, when it can cut so deeply into a person. But if you know how to use it in the right way, you can even strengthen your position (level of satisfaction) with it, which you defend so convulsively by nodding.
