Over the past years, Nova KBM has made an extraordinary journey full of positive changes. As they celebrate 160 years since its beginnings, they note that it has transformed from an important regional bank into a leading all-Slovenian provider of premium universal banking services and products, supported by the most advanced and user-friendly digital platform in Slovenia.
Trust counts double
Customers appreciate the professional and personal attitude of friendly bankers. This is also confirmed by numerous surveys, which place Nova KBM at the top of the list of brands on the Slovenian banking market. In the independent survey All finance 2021, prepared by the company Valicon, it was New KBM named for the first time in the history of this research the strongest brand among all banks in Slovenia. This means that consumers in the market know it, trust it and are loyal to it.
The new KBM also confirmed the title this year Superbrands, which confirms that its brand is proven to be unique, that consumers know, trust and identify with it. The excellence that one of the largest Slovenian banking institutions strives for in all areas of business has been recognized both by customers and by the expert council, which annually selects brands on the Slovenian market that meet strict criteria. In Slovenia, less than one percent of the brands on the market boast the title of Superbrands, so being ranked among the most successful is a great recognition and at the same time a commitment to work in the future.
Nova KBM connects not only friendly and professional employees, but also a modern banking experience, which, according to research findings, Nova KBM's customers value the most. It is the most accessible bank in Slovenia, which offers simple and convenient banking products and top-quality digital services, including top-of-the-line online and mobile banking, which was recently chosen as the best in Slovenia for the second year in an independent survey by E-laborat. Their customers are at the heart of everything they do. That is why Nova KBM strives to make more and more services available to customers 24 hours a day, every day of the week, without visiting a branch. Recently, they have also been expanding the range of services available to customers through modern contact center, while also constantly striving for the best possible user experience. So customers can via the toll-free number 080 17 70 quickly and easily adjust the allowed overdraft limit (limit) on the personal account, order a credit card, conclude a Complete Package, and from this month also the popular Nova KBM consumer credit – Kredit Naprej.
With Nova KBM in the company of the best
Nova KBM actively implements a strategy of social responsibility, thereby contributing to the development of both the local and national environment. They see sponsorship or donation as an opportunity to develop a genuine partnership with multifaceted positive effects that are reflected in the wider environment. The Nova KBM ambassadors became Olympic gold medalists this year Primož Roglič and his partner, a writer Lora Klinc, who cooperate with the bank in joint charity projects and promoting a healthy lifestyle among customers and employees.
One of the important goals of Nova KBM is to become an even more advanced financial institution in the field of managing environmental and social aspects and corporate governance. They have clearly outlined the path to this goal in their ESG strategy, which is their decisive response to the increasingly pressing questions about what kind of world we want to live in and what kind of world we will leave to future generations. Their customers, business partners, regulators, owners and other stakeholders also consider these topics as important.
Financial institutions, including Nova KBM, have a great influence on the economy, society and the environment. For this reason, regulatory requirements in all ESG areas have also been strengthened in banking, especially regarding sustainable financing, the main purpose of which is to increase energy efficiency in the economy and society and reduce negative impacts on the environment.
Nova KBM has taken many steps in recent years in the direction of connecting ESG activities with their values and culture. Successful digitalization, paperless business, the initiative Klik za ekloje - Print less, reduction of the carbon footprint, high-profile sponsorships and donations, high customer and employee satisfaction, operations coordinated with the code of conduct, raising awareness of financial literacy, receiving the strategic award for social responsibility HORUS are just a few from recent achievements of which the bank is justifiably proud. All of the above is also why the Nova KBM brand is among customers and business partners appreciated and recognized.
