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The time of gift-giving is just around the corner - hurry up with your online purchases and send your greetings

The year 2020, which served us with all kinds of challenges and limitations, is slowly coming to an end. This year, even more than in previous years, we want the coming year to be healthy and happy. Since even in these extraordinary times it is nice to receive a classic, handwritten greeting card, in addition to the rich range of Christmas and New Year greeting cards and postcards at the post office, we have also prepared beautiful postage stamps with Christmas and New Year motifs.

Since, in view of the current epidemiological situation, the situation in the transport of shipments both at home and abroad is constantly changing, this year you should hurry up by sending your New Year's greetings as well as with online purchases and submit the shipments for transfer as soon as possible.

Hurry up with greetings and online gift shopping

Hurry up with greetings and online gift shopping

Due to the coronavirus, this year too Christmas shopping to an even greater extent than otherwise moved online. Since the transfer of packages from online stores in the pre-holiday period exceeded all expectations due to exceptional conditions, Pošta Slovenije is introducing additional capacities for delivery and also for accepting possible returns. Post office workers, in both postal logistics centers and in the field, strive daily to provide services as quickly as possible. Due to the extremely increased traffic at this time, the Post Office kindly asks for your understanding in case of possible delays or disruptions in the delivery of shipments, but they definitely recommend that you make online purchases of gifts as soon as possible.

How to collect the received shipment?

How to take delivery

For safe delivery of shipments, we recommend using all alternative forms of delivery of shipments. In addition to the network PS Paketomatov, which are located in 16 Slovenian cities, and two PS 24/7 self-service units, you can also choose a network of Direct4.me smart packages at 113 locations across Slovenia. They also allow delivery to the agreed location and alternative contact points such as Petrol and Mol service stations.

NEW! Free package returns to selected online retailers from now on also at Petrol

If you are not satisfied with your online purchase, Pošta Slovenije allows you to return the purchased products easily and free of charge to114 Petrol service stations. Attach the completed return package label that you received from the online retailer or service station to the package. To speed up the delivery of the package, please fill in more delivery confirmation and enclose it with the return. We advise you that when ordering a shipment from an online retailer inquire about the possibility of returning the package free of charge also to the service station.

Tips for safe online shopping and picking up shipments:

  • 1. When buying online, if possible, pay directly to the merchant.
  • 2. Select alternative sites for the delivery of your packages (PS Paketomat, Paketnik Direct4.me, pre-arranged place, Petrol and MOL service stations).
  • 3. Add when ordering mobile number, to contact you more easily.
  • 4. Pick up the package outdoors and take note safety distance.
More tips for safe pickup of shipments.

Thanks to the Post of Slovenia

The Post would like to thank all customers for their cooperation, understanding and patience in situations where everything does not go smoothly. Thanks to everyone who respect the instructions and follow the recommendations to curb the spread of the new coronavirus: wear masks, disinfect your hands and keep a safe distance, even if it's not always easy. They wish you a pleasant December and happiness and health in 2021!

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